Julian B
Technical Support Specialist at Ingram Micro
Old Toronto, Ontario, Canada
Summary
🤩
Rockstar🎓
Top SchoolJulian B is a Technical Support Specialist with a decade of hands-on experience bridging people and technology in fast-paced support and web development roles. At Ingram Micro he resolves complex Apple and cross-platform issues, mentors and supervises advisors, and builds calm, educational customer experiences from escalations to onboarding. He pairs practical web-development and lab research experience with strengths in setup and deployment—WFH hardware, network and workstation configuration, website design and course platform setup (Moodle, Brightspace, Blackboard). Julian’s background in academic support, cataloging (Zotero), and project administration gives him an uncommon fluency in translating technical workflows into teachable processes. Equally comfortable troubleshooting firmware as he is ideating brand and course design, he’s the pragmatic generalist who helps teams and users actually get work done.
10 years of coding experience
5 years of employment as a software developer
Morehouse CollegeYork University
English, French
Stackoverflow
101reputation
368reached
2answers
1question
Github Skills (93)
python10
piracy10
excel10
powerpoint10
rest-api10
javascript10
jquery10
golang10
html10
music10
git10
aws-lambda10
java10
mongodb10
linkedin10
Programming languages (12)
Github contributions (5)
wolfkin/resume_jb
Apr 2016 - Oct 2019
this is my resume.
Contributions:2 PRs, 22 pushes, 3 branches in 3 years 5 months
css
wolfkin/startpage
Mar 2019 - Sep 2024
Contributions:11 pushes, 1 branch, 6 comments in 5 years 7 months
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