Sr Technical Project Manager at Disney Experiences
Kissimmee, Florida, United States
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Summary
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Senior
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Top School
Juliana Seraphim is a senior technical project manager with 9 years of experience leading large-scale digital transformation and customer experience initiatives across consumer brands like Nestlé, Nespresso, Tupperware, and Disney Experiences. She combines product management rigor with cross-functional program leadership, delivering multimillion-dollar revenue gains through subscription models, D2C integrations, and Salesforce/SAP Hybris implementations. Known for translating customer insights into measurable outcomes, she has driven projects that increased conversion by 35%, grew basket size, and generated an $80M sales lift while reducing churn and contact center costs. Juliana excels at coordinating 30+ person global teams and presenting to C-suite stakeholders, and she brings a practical blend of process excellence, technical documentation, and people development. Based in Kissimmee, Florida, she pairs a strategic mindset with hands-on delivery, often surfacing operational inefficiencies that yield rapid cost and performance improvements.
9 years of coding experience
9 years of employment as a software developer
Bachelor of Arts - BA, International Relations and Affairs, Bachelor of Arts - BA, International Relations and Affairs at Centro Universitário Belas Artes de São Paulo
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Juliana Seraphim - Sr Technical Project Manager at Disney Experiences