Summary
Julio Flores is a versatile digital merchandising specialist and technician with 14 years of hands-on experience at Apple, currently shaping product experiences for the Apple Store Online and App through QA, analytics, and cross-functional project leadership. He pairs deep hardware and support expertise—ACMT-certified Mac repair and field engineering testing—with practical product skills in test-plan creation, defect closure, and tooling to streamline content workflows. Julio’s background spans customer-facing roles and technical program work, giving him a knack for translating user problems into measurable merchandising and UX improvements. Comfortable with both frontend/backend workflows (per his GitHub bio) and data-driven decisioning, he builds business briefs and dashboards that reveal commercial opportunities. Based in Austin, he brings an unusual mix of technical troubleshooting, creative merchandising, and a passion for music that informs a user-centered, inventive approach to digital retail.
14 years of coding experience
1 year of employment as a software developer
High School Diploma, High School Diploma at Miami Coral Park Senior High School
Miami Dade College
English, Spanish