Summary
Julius Smith is a results-driven Director of Operations with 17 years of leadership across restaurant operations, retail consulting, and customer-facing roles, currently based in Wilmington, NC. He combines hands-on people management and operational rigor—hiring, training, scheduling, and P&L control—with data-informed decision making and client relationship management. His background ranges from frontline customer service at Verizon to multi-unit restaurant leadership at Chick-fil-A and Bojangles’, giving him a pragmatic appreciation for scalable processes and frontline realities. Outside operations, he contributes technical audio-processing work to an open-source project (JackTrip), demonstrating a curiosity for DSP and software tooling that’s unusual for an operations executive. Julius leverages communication and administrative strengths to increase workforce effectiveness and drive consistent service quality. He seeks roles where organizational discipline, cross-functional coordination, and a penchant for practical innovation intersect.
17 years of coding experience
5 years of employment as a software developer
Bachelor of Arts - BA, Cinematography and Film/Video Production, Bachelor of Arts - BA, Cinematography and Film/Video Production at Los Angeles Film School
Bachelor of Arts - BA, Political Science and Government, Bachelor of Arts - BA, Political Science and Government at North Carolina Agricultural and Technical State University