Jumana B
Infrastructure Associate
Katy, Texas, United States
Summary
👤
Senior🎓
Top SchoolJumana B is an infrastructure professional with 11 years of hands-on experience supporting telecom operations and federal government contracts, currently managing disconnect order entry and compliance for Lumen Technologies at Infosys. She combines operational rigor in high-volume, deadline-driven environments with practical cloud support skills in AWS and a background in troubleshooting end-user systems. Her work spans end-to-end service terminations across voice, data, and network circuits, coordinating provisioning, engineering, and billing teams while serving as the escalation point for complex federal accounts. Adept at using specialized network tools and automating routine tasks, she brings a pragmatic focus on SLA adherence and data integrity. Based in Katy, Texas, Jumana pairs technical discipline from CompTIA A+ training with proven process ownership in large-scale telecom operations.
11 years of coding experience
3 years of employment as a software developer
CompTIA A+ certification, troubleshooting, customer support, networking, operating systems,, CompTIA A+ certification, troubleshooting, customer support, networking, operating systems, at Merit America
Hindi
Github Skills (41)
search-engine10
alpha10
notification-api10
authentication10
kubernetes-dashboard10
java10
python-client10
restful10
elasticsearch-client10
api10
notification10
notification-center10
flask-api10
elasticsearch10
admin9
Programming languages (7)
Github contributions (5)
jzbahrai/jzbahrai.github.io
Nov 2014 - Dec 2019
Contributions:80 commits, 81 pushes, 2 branches in 5 years 2 months
cds-snc/notification-lambdas
Nov 2022 - Mar 2025
Repo that holds all of notify's lambdas
Contributions:44 reviews, 30 PRs, 65 pushes in 2 years 4 months
serverlessaws-lambdalambdasawslambda
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