Justin Baker is an Automation & Optimization Architect with 8+ years of focused experience delivering infrastructure and process automation across enterprise environments from Barrington, Illinois. He designs and implements end-to-end automation—Power Platform workflows, Kubernetes clusters with HA tooling, and ERP/code deployment pipelines—that reduce manual toil, improve auditability, and enable reliable production releases. A hands-on manager and mentor, he has built and scaled global support teams, maintained 99.9% SLAs for critical services, and expanded operations into EMEA to meet business growth. Justin blends systems engineering (VMware, NetScaler, Exchange, AD integrations) with modern cloud-native practices, creating repeatable Helm/cronjob patterns and Citrix-Kubernetes ingress solutions. He favors pragmatic, documented solutions that combine workflow automation with governance—evident in automated onboarding, AD/ADP synchronization, and approval-gated deployments. Colleagues rely on him to translate complex requirements into auditable, low-friction automation that keeps systems resilient and teams productive.
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