Justin Bauguess
Certified Technical Architect at Cognizant
Knoxville, Tennessee, United States
Summary
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Senior🎓
Top SchoolJustin Bauguess is a Certified Technical Architect with 11 years of hands-on ServiceNow experience, known for stepping into complex projects—CMDB, ITSM/CSM, integrations, security ops, and custom portals—and driving them to reliable delivery. He codified internal standards, led development efforts, and built automated testing tools for ServiceNow that he presented at the Knowledge conference. As a certified instructor for CMDB Fundamentals and Security Operations, he blends practical implementation with teaching, consistently earning high CSAT scores. Colleagues rely on him as the "figure-it-out" escalation resource who parachutes into struggling engagements and makes systems maintainable and auditable. Outside work he stays active through figure skating and weightlifting, bringing the same focus and team spirit to both family life and technical leadership.
11 years of coding experience
19 years of employment as a software developer
Associate's degree, Computer Science, Associate's degree, Computer Science at Pellissippi State Community CollegeBachelor of Arts (B.A.), English Language and Literature/Letters, Bachelor of Arts (B.A.), English Language and Literature/Letters at University of DelawareGithub contributions (5)
jmbauguess/ServiceNowDocumenter
Feb 2015 - Nov 2019
Contributions:1 push, 1 branch, 2 comments in 4 years 10 months
jmbauguess/ServiceNow-Selenium-Test-Runner
Jan 2015 - Oct 2016
Contributions:26 commits, 32 pushes, 1 branch in 1 year 8 months
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