Justin Benedick
Customer Service Agent at Mercy
Missouri, United States
Summary
👤
Senior🎓
Top SchoolJustin Benedick is a hands-on IT support professional with over a decade of experience delivering technical support and system administration across healthcare and enterprise environments. Based in Missouri, he has supported Android, Windows, and Linux systems in live production since 2002 and currently resolves incidents and documents knowledge in ServiceNow for Mercy, including HIPAA-compliant patient-facing app support. His background includes imaging and deployment for Boeing-related environments, warranty repair, hardware refurbishment, and even hands-on soldering and network setup, reflecting comfort from component-level fixes to user training. Known as a tinkerer who built his first PC in junior high, he combines practical troubleshooting with a passion for teaching users to leverage technology more effectively.
10 years of coding experience
Associate, Applied Science Computer Information Systems Tech Support/Help Desk, Associate, Applied Science Computer Information Systems Tech Support/Help Desk at Southwestern Illinois CollegeAssociates in Science, the Information Technology Microsoft Server, Associates in Science, the Information Technology Microsoft Server at Ranken Technical College
Github Skills (34)
docker-image10
counter10
sourcemod9
dedicated9
docker9
fortress9
dedicated-server9
vtt8
azerothcore8
mesa8
openvr8
stream8
quake8
server7
minecraft7
Programming languages (9)
Github contributions (5)
LacledesLAN/gamesvr-quake2
Apr 2020 - Sep 2021
Quake II Dedicated Server in Docker
Contributions:12 commits, 5 PRs, 1 push in 1 year 5 months
docker-imagededicated-serverdedicateddockerquake
JustinBenedick/gamesvr-tf2-freeplay
Oct 2017 - Oct 2022
LL Team Fortress 2 Freeplay Server in Docker
Contributions:6 PRs, 17 pushes in 5 years
team-fortress-2dockerfortressteam-fortress
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