Summary
Justin Dove is a product-focused financial services leader with 13 years of experience driving treasury, commercial card, and onboarding operations at Bank of America. As a Vice President and operations manager in Charlotte, he leads regional teams supporting high-revenue not-for-profit healthcare and education clients, while managing staffing, budgets, and complex escalations. He designed and piloted a new "Pods" team structure that scaled nationally during a platform rollout and routinely translates frontline implementation feedback into product and technical improvements. Known for technical curiosity and rapid learning, Justin is frequently tapped as an SME for the most sensitive and time‑critical implementations across regions. He pairs a user-first mindset with hands-on project management, having led global card programs and consistently earned top client satisfaction. His background in agriculture and applied economics gives him a data-driven, client-centered approach to operations and change leadership.
12 years of coding experience
2 years of employment as a software developer
Bachelor of Science, Agriculture and Applied Economics, Bachelor of Science, Agriculture and Applied Economics at Virginia Tech