Summary
Justin Martinez is an experienced IT professional and system support specialist with nine years of hands-on expertise in monitoring, incident response, and network administration based in Winnipeg. He blends observability tooling (Datadog, Prometheus, Splunk) with infrastructure and storage management (NetApp, VMware/vSphere) to reduce downtime and implement lasting remediation. Justin has supported large-scale application incidents, prioritized escalations with ServiceNow and PagerDuty, and improved documentation and SOPs to speed investigations and knowledge transfer. His background includes business-analysis-driven automation (Python openpyxl scripts) and SharePoint front-end work, giving him a rare mix of operational, development-adjacent, and process-improvement skills. Colleagues rely on him for clear stakeholder communication during outages and for converting post-incident insights into practical system hardening.
9 years of coding experience
Diploma, Software and Database Development, Software and Database Developer, Diploma, Software and Database Development, Software and Database Developer at Robertson College
Business Information Technology, Information Technology, Business Information Technology, Information Technology at Red River College Polytechnic