Summary
Justin O'neel is an IT technician with eight years of hands-on experience managing hardware, networks, servers, firewalls, and end-user support across healthcare and enterprise environments. Based in Orting, Washington, he combines day-to-day helpdesk leadership with practical systems administration—installing and configuring devices, maintaining switches/patch panels, and handling account lifecycle and asset tracking. He also brings full-stack development experience from university projects and volunteer work, having built a React Native mobile app with ASP.NET/C# backend and developed several academic systems including a Linux shell and Java games. Known for a strong work ethic and a troubleshooting mindset, Justin excels at bridging technical gaps between users and infrastructure while keeping systems reliable and secure. An ability to translate user needs into usable tools and documentation sets him apart from typical helpdesk practitioners.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS, Computer Science, GPA: 3.45/4.0, Bachelor of Science - BS, Computer Science, GPA: 3.45/4.0 at Eastern Washington University