Summary
Justin Robinson is a customer-focused professional transitioning into IT with over 11 years of experience in operations, leadership, and hands-on problem solving across logistics and support roles. Currently enrolled in the Google IT Support Professional Certificate through Merit America and with recent IT Specialist experience at Argus IT Services, he pairs frontline troubleshooting skills with formal IT training. His background leading teams at Amazon Logistics and RSR Group honed incident resolution, process improvement, and cross-functional communication under high-volume conditions. Based in Cedar Hill, Texas, he brings a practical mindset—moving from warehouse and shipping operations to technical support—so he understands both user needs and operational constraints. Known for steady leadership in fast-paced environments, he’s seeking an entry-level IT role where he can translate customer empathy and process discipline into reliable technical support.
11 years of coding experience
4 years of employment as a software developer
Google IT Support Professional Certificate, Information Technology, Google IT Support Professional Certificate, Information Technology at Merit America
Physical Therapy/Therapist, Physical Therapy/Therapist at Tarrant County College
High School Diploma, High School Diploma at Longview High School