Justin Schaaf is an IT Support Analyst with nine years of hands-on experience supporting diverse enterprise environments from help desks to multi-site rollouts. Based in Las Vegas, he has led Windows 11 migrations, automated device provisioning with Windows Autopilot and Intune, and streamlined deployments using PowerShell packaging and scripting. Comfortable across Windows and macOS, VPNs, virtual desktops (Amazon Workspaces, Citrix, VMware Horizon), and identity systems like Active Directory, Entra ID, Okta, and Duo, he combines troubleshooting rigor with clear end-user communication. A lifelong computer enthusiast and open source advocate with a background in digital game development, Justin brings creative problem solving—evident in reusing devices to minimize purchases and writing knowledge articles that scale support. He’s equally at home configuring VoIP, AV, and network gear as he is writing tools to automate repeatable tasks, and he prides himself on white-glove service for executive-level engagements.
9 years of coding experience
College and Career Ready Diploma, Digital Game Development, College and Career Ready Diploma, Digital Game Development at Southwest Career and Technical Academy
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Justin Schaaf - IT Support Analyst II at Astrana Health