Summary
Justin W is a Senior Software Development Engineer in Test with 14 years of experience building automation, performance, and end-to-end testing solutions across cloud and on-premises contact center platforms. He combines deep hands-on skills in Python, C#, .NET, JavaScript and tooling (Jenkins, Docker Swarm, AWS, Elasticsearch, K6, JMeter, SOASTA) with a strong background in Genesys IVR/WFM systems and Empirix/Hammer test orchestration. Justin has designed production-ready load-testing frameworks and reporting sites, integrated performance metrics into regression suites, and delivered self-service load testing for teams. Known as a pragmatic problem-solver and mentor, he bridges development and QA, owning both tooling and operational observability. Based in Eagle Mountain, Utah, he brings a track record of turning complex call-routing and CX scenarios into reliable, automated test ecosystems.
14 years of coding experience
8 years of employment as a software developer
Salt Lake Community College