Justin Witz is a Senior Engineering Manager with 11 years of experience scaling distributed systems and leading cross-continental teams, best known as a technical co-founder of Twilio's TaskRouter—the engine behind Twilio Flex. He combines hands-on engineering (architecting rate-limiting frameworks, data migrations, and testing/chaos pipelines) with people leadership, growing teams from scratch and mentoring dozens of engineers into higher levels. Justin has driven multi-team initiatives that removed costly dependencies and reduced retention costs without customer incidents, while maintaining 99.999% uptime through traffic doubling year-over-year. He excels at aligning product, architecture, and operational priorities across US, Europe, and India, and implemented a Follow-the-Sun on-call rotation that eliminated escalations. Based in Saint Augustine, Florida, he pairs a pragmatic, ROI-focused mindset with deep expertise in reliability and compliance (GDPR/HIPAA) for mission-critical SaaS.
11 years of coding experience
14 years of employment as a software developer
Bachelors Computer Science, Bachelors Computer Science at University of Wisconsin-La Crosse
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Justin Witz - Senior Engineering Manager at Twilio