Justin Wu
Manager, Key Account Integrations - Global Business Payments
Old Toronto, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolJustin Wu is an experienced IT and payments technology manager with over 10 years in customer-facing roles and more than five years delivering technical support and integrations within Global Business Payments at Scotiabank. He combines hands-on troubleshooting of hardware and software with a business-oriented view of how IT drives operations, leading key account integrations and client-facing solutions. His background spans frontline helpdesk support for large user bases to managing complex payment integrations and stakeholder relationships, with strong communication and ISO-aware process discipline. A computer science graduate with an AI specialization, he brings analytic rigor and a developer’s mindset to automation and problem resolution in financial services. Notably, he has progressed from technical support roles into managerial responsibilities while retaining a practical, first-call-resolution focus that keeps projects moving.
10 years of coding experience
Toronto Metropolitan University
English, Chinese, FrenchProgramming languages (3)
Github contributions (5)
weartech/OpenEyeTap
Jul 2018 - Sep 2018
Contributions:18 commits, 13 pushes, 1 branch in 2 months
JustinLokHinWu/personal-site-frontend
Aug 2021 - May 2022
Contributions:28 PRs, 22 pushes, 29 branches in 9 months
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