Kacey Roberts

Lead Incident Manager Engineer at Guideline

West Jordan, Utah, United States
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Summary

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Senior
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Top School
Kacey Roberts is a Lead Incident Manager Engineer with 11 years of hands-on experience building and supporting full-stack and data services, currently driving incident response and reliability at Guideline. With a background developing Ruby on Rails integrations for education platforms and leading professional services at Instructure, Kacey blends deep troubleshooting skills with software delivery and support for hundreds of custom applications. Proficient across PostgreSQL, Oracle, ElasticSearch, AWS (including Redshift), and multiple programming languages (C#, Java/Groovy, PHP, Ruby), they also design and implement automation test frameworks and test plans. Comfortable in Linux, macOS, and Windows environments, Kacey is as adept at incident management as at designing the automation that prevents them. A longtime Jira/Confluence administrator and former SQA lead, they bring a rare combination of operational discipline, developer empathy, and practical automation experience to complex production environments.
code10 years of coding experience
job16 years of employment as a software developer
bookNumont
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Github Skills (2)

lms10
canvas-lms10

Programming languages (1)

Ruby

Github contributions (4)

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KaceyRoberts/canvas-api

Oct 2015 - Oct 2015

Contributions:2 pushes, 1 branch in 1 day
instructure/canvas-lms

Jun 2015 - Mar 2019

The open LMS by Instructure, Inc.
Contributions:13 commits in 3 years 9 months
open-lmsinstructurecanvas-lmslmsinc
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Kacey Roberts - Lead Incident Manager Engineer at Guideline