Kaitlyn Chappell
DevOps Engineer at CallMiner
Philadelphia, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolKaitlyn Chappell is a DevOps engineer based in Philadelphia with 11 years of hands-on experience building reliable systems and resolving thorny production issues. She has progressed from systems development and application support into DevOps roles at companies including GitLab and CallMiner, where she combines troubleshooting rigor with a focus on documentation and iterative improvement. Kaitlyn excels at translating customer-facing problems into sustainable fixes and product feedback, having routinely owned bug reports and knowledge-base content that reduce repeat incidents. Comfortable across infrastructure, APIs, and support workflows, she enjoys diving into difficult problems and learning new tools to close gaps quickly. Colleagues rely on her pragmatic mentorship and the quiet improvements she leaves behind—better docs, clearer handoffs, and faster incident resolution. Her background in both computer science and physics gives her a methodical, analytical approach to systems engineering.
11 years of coding experience
10 years of employment as a software developer
Computer Science and Physics, Computer Science and Physics at Albright College
English, Spanish
Github Skills (9)
api7
browser-game6
integrate4
browser3
javascript3
php-library3
guzzle3
api-client3
php2
Programming languages (5)
Github contributions (5)
KMChappell/public-api-examples
Jan 2019 - Oct 2019
Repository containing examples for api.aweber.com
Contributions:10 pushes, 4 branches in 9 months
api
KMChappell/kmc-gitlab-mirror-test
Dec 2020 - Dec 2020
test mirror to GitLab
Contributions:15 PRs, 23 pushes, 16 branches in 13 days
gitlab
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