Kaitlyn Michael
Senior Technical Writer at Redis
Eau Claire, Wisconsin, United States
Summary
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Rockstar🎓
Top SchoolKaitlyn Michael is a Senior Technical Writer with five years of experience specializing in developer-facing and product documentation for cloud and distributed systems, currently focusing on Redis Enterprise for Kubernetes. She has a proven track record of improving documentation processes and cross-team collaboration, having led multi-writer projects and embedded within Agile engineering teams at Cray/HPE. Kaitlyn contributes to the widely used redis-docs repository, refining content, layouts, and navigation to improve discoverability for Redis Cloud, Enterprise, and RedisInsight users. Her background spans end-to-end content creation—from hardware manuals and multimedia to API and ops guides—paired with practical tooling experience in DITA, Jira, Confluence, and Slack-driven workflows. Based in Eau Claire, WI, she combines an English literature BA with computer science coursework to translate complex technical designs into clear, reusable content that speeds onboarding and reduces support load.
5 years of coding experience
3 years of employment as a software developer
none degree course work, Computer Science, none degree course work, Computer Science at Lakeland UniversityBachelor of Arts (B.A.), English Literature, Senior, Bachelor of Arts (B.A.), English Literature, Senior at University of Wisconsin-Eau Claire
Stackoverflow
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Github Skills (8)
hugo10
documentation10
web-content9
content-model9
redis9
html8
kubernetes-pods7
kubernetes7
Programming languages (6)
Github contributions (5)
RedisLabs/redislabs-docs
Jan 2021 - Jan 2023
Source for docs.redis.com (Redis Enterprise, Redis Cloud, RedisInsight, and more).
Role in this project:
Technical Writer
Technical WriterContributions:702 reviews, 243 commits, 714 PRs in 2 years
Contributions summary:Kaitlyn primarily contributes to the repository by modifying documentation files. The commits show changes to layouts and partials, updating content related to Redis Enterprise, Kubernetes, and other topics. These changes include reorganizing sections, improving descriptions, and updating links. The user's contributions focus on improving and refining the documentation.
redis-enterpriseredishugoredis-clientredis-enterprise-cloud
kaitlynmichaelredislabs/hello-world
Jan 2021 - Jan 2021
learning github
Contributions:6 PRs, 6 pushes, 7 branches in 2 days
learning-github
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