Kaloyan Itev is a Regional Operations Manager based in London with nine years of experience driving operational excellence across real estate, hospitality, and flexible workspace sectors. He progressed from frontline roles at Premier Inn to leadership positions at IWG (Regus) and Greystar, where he now oversees regional operations for a global residential leader. Known for inspiring outstanding customer service and leading by example, he combines hands-on people management with process optimisation to consistently exceed business targets. His background in human resource management and cross-cultural negotiation complements a pragmatic, customer-first approach to scaling teams and services. Kaloyan also brings an analytical curiosity—he describes himself as someone who enjoys “g33king around”—which helps him blend practical operations skills with continuous improvement initiatives. Fluent in navigating both corporate and client-facing environments, he excels at aligning service culture with commercial objectives.
9 years of coding experience
4 years of employment as a software developer
Master’s Degree, MA (Hons) Human Resource Management, 2:1, Master’s Degree, MA (Hons) Human Resource Management, 2:1 at University of Hertfordshire
Cross cultural negotiation, 1st, Cross cultural negotiation, 1st at Ecole de Management de Normandie
Bachelor’s Degree, BA (Hons) Business Management, 2:1, Bachelor’s Degree, BA (Hons) Business Management, 2:1 at Southampton Solent University
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