Kaloyan Yakov
Business Analyst at S7oRM Computers
Sofia-City, Bulgaria
Summary
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Senior🎓
Top SchoolKaloyan Yakov is a Business Analyst and client-facing operations leader with over a decade of experience in IT and market research, currently optimizing platform integrations and cross-team workflows at Dynata. With an MBA and a background spanning project management, client services leadership, and hands-on IT security work, he excels at translating technical requirements into scalable processes that boost retention and revenue. He has led CRM implementations and bulk market launches, contributing to a 25% increase in user retention and over $5M in cross-sell/upsell revenue. Known as a cross-team connector, he partners with Product, Sales, and Engineering to streamline launches and resolve operational bottlenecks. Based in Sofia, Bulgaria, he combines a consultant’s strategic mindset with practical technical fluency from running a freelance IT shop, making him adept at both high-level planning and ground-level execution.
12 years of coding experience
13 years of employment as a software developer
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, Master of Business Administration (M.B.A.), Business Administration, Management and Operations at Hogeschool Universiteit Brussel HUB
Bulgarian, French, EnglishProgramming languages (2)
Github contributions (5)
kyovchev/fp2018
Feb 2018 - Feb 2020
Contributions:22 commits, 3 PRs, 20 pushes in 2 years
kyovchev/IS-16-17
Mar 2017 - Mar 2017
Contributions:27 commits, 2 PRs, 27 pushes in 17 days
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