Summary
Karen Chavez is an experienced IT PMO analyst and systems professional with 11 years delivering CRM, billing/OCS and backend integrations across large telco environments in São Paulo. At Vivo she blends hands-on system analysis and architecture modeling with governance, financial process flows and KPI-driven reporting to help project managers raise delivery quality. Her background spans full lifecycle development—from PHP/MySQL and NodeJS migrations to MongoDB, AWS deployments and API integrations—paired with functional support for QA and operations. She has driven product roadmaps and integration interfaces in both startup (New Mobi) and enterprise contexts, and contributed practical open-source improvements while working on Revive AdServer customizations. A maker movement advocate and former CoderDojo mentor, she brings a pragmatic, user-focused mindset to technical leadership and cross-team collaboration. Multilingual and comfortable in both technical and governance roles, she excels at turning complex telecom requirements into auditable, production-ready solutions.
11 years of coding experience
4 years of employment as a software developer
Maintainer Electronics Systems, Electronics, Maintainer Electronics Systems, Electronics at Senai
Bachelor of Systems Engineering, Technology, Bachelor of Systems Engineering, Technology at Universidad Mayor de San Simón
Pós graduada em Gestão e Tecnologia da Informação, Gestión de Tecnologia de la Información, Pós graduada em Gestão e Tecnologia da Informação, Gestión de Tecnologia de la Información at Instituto de Gestão e Tecnologia da Informação
Portuguese, English, Spanish