Summary
Karen Wong is a research-driven senior product designer with 11 years of experience crafting human-centered SaaS and mobile experiences, currently focused on accelerating the clean energy transition at LevelTen Energy and designing no-code integration tooling at Salesforce. She combines UX generalist versatility with hands-on front-end and software engineering experience from roles at F5 and Samsung, allowing her to prototype pragmatic solutions that bridge design and implementation. Karen has driven measurable outcomes—improving user engagement and retention by 20% at LevelTen—and earned recognition as a Grace Hopper Innovation Challenge winner and MuleSoft hackathon champion. Fluent in stakeholder collaboration and cross-functional delivery, she excels at simplifying complex data into actionable visualizations and surfacing early design alternatives to de-risk launches. Notably, her background spans community outreach and legal/research internships, reflecting an unusual blend of technical, policy, and user empathy that informs her product decisions.
11 years of coding experience
BSc, Major: Computer Science, Minor: Psychology, BSc, Major: Computer Science, Minor: Psychology at The University of British Columbia
MHCI, Human Computer Interaction, MHCI, Human Computer Interaction at Carnegie Mellon University
Chinese