Karina Flores
Service Designer Ueno Bank at Freelance
Lima, Lima, Peru
Summary
👤
Senior🎓
Top SchoolKarina Flores is a Service and UX Designer with 8 years crafting digital and analog experiences across banking, healthcare, education, insurance and e-learning. Currently at itti supporting Ueno Bank, she blends service design, UX research and facilitation to translate business needs into customer-centered products like mobile apps, kiosks and chatbots. Her background includes innovation labs, fraud monitoring in banking and hands-on freelance projects—giving her a rare mix of product discovery, operational empathy and implementation experience. She regularly runs co-creation workshops and journey mapping sessions, and pairs analog tools with digital artefacts to align stakeholders and delivery teams. Constantly learning, she complements UX/UI practice with studies in service design, interaction and AI, and brings a performative knack from theatre training to stakeholder engagement. Empathetic, collaborative and process-driven, she thrives on solving complex service problems and mentoring teams through iterative change.
8 years of coding experience
Creación de Mejores Productos Digitales con UX, Creación de Mejores Productos Digitales con UX at MoiréUX Designer UX Designer, UX Designer UX Designer at LaboratoriaBachelor's degree International Business, Bachelor's degree International Business at Universidad Inca Garcilaso de la VegaBachelor's degree Marketing Estratégico e Innovación, Bachelor's degree Marketing Estratégico e Innovación at Toulouse LautrecClown Arte dramático/Teatro general, Clown Arte dramático/Teatro general at Escuela Entre Payasos🎈
Spanish, English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (3)
mockups4
typescript2
javascript2
Programming languages (1)
Github contributions (5)
kankkuna/kankkuna
Feb 2018 - Jan 2021
Contributions:102 pushes, 2 branches in 2 years 11 months
kankkuna/landing-carrera-mei
Dec 2018 - May 2019
Contributions:112 pushes, 2 branches in 5 months
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