Karl Reid
Senior Support Engineer at OpenAI
Ireland
Summary
👤
Senior🎓
Top SchoolKarl Reid is a Senior Support Engineer and seasoned developer with 13 years of experience helping teams integrate and operate complex developer-facing systems. He has a strong track record at Stripe building and troubleshooting integrations, authoring internal tools and SDK contributions, mentoring new hires, and running broad multi-channel developer support. As a former CTO and co-founder of a secure cloud collaboration startup, he brings deep applied security and full‑stack experience—from C++ network services (POCO) and Java backends to Chrome extensions and modern web UIs. Now at OpenAI, he combines hands-on debugging, API design insight, and production incident experience to advocate for developers and improve platform robustness. An open-source contributor to the POCO C++ libraries, he’s particularly focused on hardening networking modules and test automation, reflecting a practical emphasis on reliability and concurrency.
12 years of coding experience
13 years of employment as a software developer
B.A.(Mod) Computer Science, B.A.(Mod) Computer Science at Trinity College Dublin
English, French
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (11)
http10
c-language10
cprogramming-language10
networking10
testing10
cross-platform9
configurations4
configuration-management4
configuration-file4
json3
sql3
Programming languages (5)
Github contributions (5)
pocoproject/poco
Jun 2013 - Oct 2014
The POCO C++ Libraries are powerful cross-platform C++ libraries for building network- and internet-based applications that run on desktop, server, mobile, IoT, and embedded systems.
Role in this project:
Back-end Developer & QA Engineer/Test Automation Engineer
Back-end Developer & QA Engineer/Test Automation EngineerContributions:11 commits in 1 year 4 months
Contributions summary:Karl primarily contributed to the testing and refinement of the Poco C++ Libraries, focusing on the Net module. They fixed typos, merged updates, and added new tests for HTTP cookies, including priority. Additionally, the user implemented a test suite for the TCPServer and improved its thread management. These contributions suggest a focus on improving the robustness and functionality of the networking components.
pocoobjectmapperc-plus-pluslogginghttp-server
karlr42/dev-env-js
Feb 2018 - Apr 2023
Contributions:2 PRs, 7 pushes, 1 branch in 5 years 3 months
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