Karthik Rajendran is an Application Support Analyst with nine years of hands-on experience delivering reliable technical support and operational stability across banking, media, and telecom environments. He has progressed through roles at Concentrix, Vodafone, Sky New Zealand, InnoCraft, and now Heartland Bank, combining customer-focused incident resolution with deeper application-level troubleshooting. Comfortable in fast-paced, production-critical settings, Karthik pairs a strong engineering background (BE, grad diploma, and a software development diploma) with practical experience in OTT delivery and enterprise application support. Known for rapid diagnosis and clear stakeholder communication, he builds trust by turning complex incidents into lasting fixes and runbook improvements. Based in Auckland, he brings a pragmatic blend of support discipline and software understanding that helps teams reduce repeat incidents and improve service resilience.
9 years of coding experience
8 years of employment as a software developer
Graduate Diploma in Computer and Information Science, Information Technology, Graduate Diploma in Computer and Information Science, Information Technology at Auckland University of Technology
Diploma in Software Development, Computer Software Engineering, Diploma in Software Development, Computer Software Engineering at EDENZ Colleges
Contributions:18 PRs, 12 pushes, 4 branches in 1 day
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