Summary
Karthik Reddy is a Senior Salesforce Administrator with over 11 years of hands-on experience and more than 8 years focused on advanced Salesforce administration and consulting across Sales, Service, Community Cloud, Field Service Lightning and FinancialForce PSA. He blends strong declarative skills—Flows, Process Builder, Sharing, Security, Experience Cloud—with practical Apex, LWC/Aura and integration work (REST, Named Credentials, Connected Apps) to deliver end-to-end CRM solutions. Karthik has led Lightning migrations, multilingual Experience Cloud builds, FSL optimizations and Einstein chatbot implementations, often driving CI/CD using Jenkins and Copado to streamline releases. He’s consistently paired business-facing stakeholder facilitation with technical delivery, translating complex requirements into configurable, scalable solutions and feature toggles to handle external dependencies. Based in Providence, RI, he’s experienced across high-regulation and enterprise environments (Cummins, Red Hat, USAA, Wells Fargo), where he balances production support with new development. A pragmatic problem-solver, he frequently soft-codes components for translation and maintainability—an attention to internationalization that isn’t always obvious from a standard admin resume.
11 years of coding experience
Master of Science - MS, Computer Science, Master of Science - MS, Computer Science at New England College