Katarina Carlos is a Staff User Experience Researcher at Google with 13 years of experience shaping product strategy and policy-driven UX across Ads and Search. She specializes in high-stakes, complex problem spaces—trust, content moderation, and account suspension—where she unites cross-functional teams and translates research into actionable product visions. Her work has influenced org-wide strategy for 1000+ person teams, launched Google's first Black Creator Program, and produced patented AI-driven in-vehicle features from her tenure at Mercedes-Benz R&D. Comfortable at executive forums and in hands-on participatory design, she blends rigorous segmentation and global user insights with a knack for creating inclusion and accessibility outcomes. Based in California, she holds an MHCI from Carnegie Mellon and is known for turning sensitive policy research into clear product pathways that balance user needs and business constraints.
13 years of coding experience
4 years of employment as a software developer
International Baccalaureate High School Diploma, International Baccalaureate High School Diploma at Rufus King International High School
Master's Degree, Human-Computer Interaction (MHCI), Master's Degree, Human-Computer Interaction (MHCI) at Carnegie Mellon University
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Katarina Carlos - Staff User Experience Researcher - Google Ads