Kate Henderson is a Principal User Researcher based in Washington, D.C., with over a decade of experience shaping user-centered digital products, currently leading research for Cvent’s Hospitality Cloud. She has progressed through multiple senior research and strategy roles—across consultancy, government, and agency settings—bringing a pragmatic blend of strategic vision and hands-on user testing to complex, cross-functional programs. Kate excels at translating diverse stakeholder needs into actionable design and content strategies, having institutionalized UX processes at the U.S. Department of State and guided teams at Booz Allen and Edelman. Known for mentoring and teaching UX practitioners, she pairs disciplined research methods with an educator’s clarity to drive adoption and measurable product improvements. An unspoken strength is her track record of embedding UX practice into organizations that previously lacked dedicated experience roles, turning ad hoc efforts into repeatable processes.
12 years of coding experience
6 years of employment as a software developer
Bachelor's Media Arts and Design, Bachelor's Media Arts and Design at James Madison University
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Kate Henderson - Principal User Researcher at Cvent