Kate Saul
Staff User Researcher at Skylight
Portland, Oregon, United States
Summary
🤩
Rockstar🎓
Top SchoolKate Saul is a staff user researcher and content strategist with 11 years of experience designing human-centered digital services for government agencies, currently at Skylight in Portland. She specializes in UX research, content strategy, and design operations, leading projects that simplify complex public benefits systems—work that has shaped services like my.uscis.gov, UI modernization, and national Medicaid and LIHEAP application redesigns. Kate’s background blends rigorous qualitative research (hundreds of user interviews for scientific and public-sector projects) with program-level strategy, including developing org-wide content policies and training. She’s known for mentoring junior designers, founding in-house writing and editorial programs, and turning policy-heavy content into accessible, usable products. An MFA-trained writer, she brings a literary attention to clarity that helps translate bureaucratic complexity into friendly user experiences.
11 years of coding experience
8 years of employment as a software developer
BA, Creative Writing, German, BA, Creative Writing, German at Knox CollegeMFA, Creative Writing - Fiction, MFA, Creative Writing - Fiction at University of Massachusetts Amherst
German
Github Skills (73)
gulp10
recurly10
clarity10
uswds10
policies10
active10
accessibility10
css10
javascript9
vote9
devrel9
api-documentation9
jekyll9
documentation-generator9
creative-commons8
Programming languages (9)
Github contributions (5)
18F/plain-language-tutorial
Feb 2016 - May 2017
Contributions:1 PR, 1 push, 1 branch in 1 year 3 months
programming-language18fplainedu
18F/writing-lab-guide
Apr 2016 - Jan 2017
Contributions:1 PR, 1 push, 1 branch in 9 months
editors18finternallab
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