Summary
Kate Styer is a SaaS technology and product leader with eight years of experience building and managing enterprise support CRM platforms across Disney’s consumer brands. As Manager of Technology for Disney Experiences she leads Zendesk strategy and integrations, drives product roadmaps, and acts as a central SME connecting engineering, support, and business stakeholders. She blends hands-on product and vendor management with people development—creating initiatives like a bi-weekly "Difficult Conversations" forum to advance DEI and team empathy. Known for improving agent workflows and customer experience through measured feature delivery, she also supervises security, privacy, and compliance for critical support systems. Based in the Greater Seattle Area, she pairs practical engineering background with a curiosity for continuous improvement and user advocacy.
8 years of coding experience
7 years of employment as a software developer
Certificate Incomplete Web Development, Certificate Incomplete Web Development at Seattle Central College
Full Stack Web Development Computer Software Engineering, Full Stack Web Development Computer Software Engineering at freeCodeCamp
English