Kate Wringe
Lead Technical Writer at Everest Systems
Waterloo, Ontario, Canada
Summary
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Rockstar🎓
Top SchoolKate Wringe is a Lead Technical Writer with 8+ years translating complex enterprise and developer workflows into clear, task-focused documentation and UX content. She has shaped content strategy and design systems at companies from SAP and Shopify to Sun Life, blending technical precision (API/CLI docs and DITA migrations) with user-centred research like journey mapping and usability testing. At Shopify she bridged developer and product teams—authoring CLI docs and improving developer-written technical materials—and even contributed backend error-message improvements to the high-profile Shopify CLI open-source repo. Comfortable working with cross-functional teams and regulatory constraints, she also leverages AI tools to speed content delivery without sacrificing consistency. Based in Waterloo, Ontario, she pairs an MA in Professional Writing with UX and product training to solve documentation problems that reduce user friction and accelerate adoption.
8 years of coding experience
12 years of employment as a software developer
Introduction to User Experience (UX) Bootcamp, Introduction to User Experience (UX) Bootcamp at Communitech AcademyMA, English Language and Professional Writing, MA, English Language and Professional Writing at University of Waterloo
Stackoverflow
1reputation
0reached
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Github Skills (5)
error-handling10
shopify-cli10
ruby10
api8
apidoc8
Programming languages (2)
Github contributions (4)
Shopify/shopify-cli
Sep 2020 - Feb 2022
Shopify CLI helps you build against the Shopify platform faster.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:16 reviews, 21 commits, 4 PRs in 1 year 5 months
Contributions summary:Kate primarily focused on updating and improving the script messages within the Shopify CLI project. They addressed issues related to error handling, including correcting and refining error messages. Their work involved modifying the `messages.rb` and `error_handler.rb` files to ensure clarity and accuracy in the CLI's output. These updates contribute to a better user experience by providing more informative error feedback and streamlining the development process.
clishopify-clifasteroclifshopify
Shopify/function-runner
May 2022 - May 2022
Contributions:4 reviews, 4 comments in 2 days
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