Kateryna Shankster
Lead Technical Writer at Digital Squared
Stony Stratford, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolKateryna Shankster is a Lead Technical Writer with nine years’ experience crafting and maintaining developer- and user-facing documentation for complex enterprise platforms, currently working across OroPlatform, OroCRM and OroCommerce. With an MA in TESOL and a background in translation and intercultural communication, she blends linguistic rigor with technical precision to create clear guides, UI text, eLearning content and video tutorials. She pairs hands-on involvement in documentation tooling and processes (Sphinx/RST, Git, Jenkins, LMS) with collaborative work alongside engineers—her GitHub contributions include backend-focused fixes and documentation updates to the widely used OroPlatform. Comfortable editing both technical and legal artifacts, she also brings classroom-tested pedagogy to information design, improving findability and learner outcomes. Based in Stony Stratford, she is equally at home reviewing code-adjacent tests and scripting tutorial videos, a combination that helps teams ship better product documentation faster.
9 years of coding experience
BA in Romance and Germanic Philology, Distinction, BA in Romance and Germanic Philology, Distinction at Odessa National 'I.I. Mecnikov' UniversitySpecialised English/German Class, Specialised English/German Class at School #103MA in TESOL, Education, Distinction, MA in TESOL, Education, Distinction at University of YorkMusic School #4
English, Russian, Ukrainian, Italian, Spanish, German
Github Skills (10)
php10
oroplatform10
symfony10
symfony-ux10
testing10
databases9
database9
database-api9
documentation8
b2b7
Programming languages (3)
Github contributions (5)
oroinc/platform
Oct 2016 - Aug 2022
Main OroPlatform package with core functionality.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:130 commits, 2 PRs, 1 comment in 5 years 10 months
Contributions summary:Kateryna primarily contributed to the OroPlatform package, focusing on removing hardcoded timezone defaults and updating date/time formatting in the `DateTimeExtension.php` file. They also worked on merging branches and made changes to testing files such as `OroApiExtensionTest.php` and `EngineSearchWeightTest.php`, indicating involvement in testing and configuration aspects of the platform. Further contributions involved updating documentation, specifically relating to entity extend bundle functionality and documentation updates.
api-platformoroplatformphpb2bsymfony
oroinc/documentation
Oct 2016 - Jan 2023
Oro products documentation.
Contributions:1304 commits, 2 PRs, 46 comments in 6 years 4 months
guidelinescrmcrm-platformcrm-systemorocrm
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