Katherine Wu

Engineering Manager, DocSend at Dropbox

New Jersey, United States
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Summary

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Rockstar
🎓
Top School
Katherine Wu is an engineering leader with 13 years of experience building resilient backend systems and shipping developer-facing tools, currently managing DocSend engineering at Dropbox. She moved up through senior engineering roles at Dropbox and Heroku after grounding her career in New Relic, where she led a major ruby-agent release and contributed significant test and runtime reliability improvements to a widely used open-source agent. Katherine combines hands-on expertise in Ruby and Go with practical SRE and ops work—autovacuum tuning, SLO automation, and zero-downtime platform changes—helping teams reduce incidents and scale predictably. Known for clear technical communication, she has authored guides, presented trainings, and mentored engineers through language and mindset transitions. Based in New Jersey, she brings a product-minded approach to engineering process improvements and a track record of translating operational work into measurable customer benefit.
code13 years of coding experience
job15 years of employment as a software developer
bookHackbright Academy
bookHigh Technology High School
bookBachelor's degree Biology Psychology, Bachelor's degree Biology Psychology at Boston College
languagesChinese
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Github Skills (6)

ruby10
agent10
apm-agent10
test-automation10
testing10
redis9

Programming languages (6)

TypeScriptMDXShellJavaScriptHTMLRuby

Github contributions (5)

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newrelic/newrelic-ruby-agent

Jun 2015 - Apr 2017

New Relic RPM Ruby Agent
Role in this project:
userBack-end Developer & Test Automation Engineer
Contributions:343 commits, 30 PRs, 20 branches in 1 year 10 months
Contributions summary:Katherine contributed significantly to the New Relic RPM Ruby Agent by addressing warnings and expanding testing coverage. They implemented code changes to remove warnings during runtime, expand existing test suites, and added new tests related to Redis command truncation and SQL obfuscation. The contributions included changes to core agent libraries and test files, demonstrating a focus on improving code quality and testing the agent's behavior under various scenarios.
agentrpmapm-agentrubyruby-agent
To help create new programming for my lifting workouts.
Contributions:32 commits, 23 pushes, 1 branch in 3 years
liftingpythonworkoutscreate-new
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Katherine Wu - Engineering Manager, DocSend at Dropbox