Katheryn Satterlee
Senior Support Engineer at Fleet Device Management
Austin, Texas, United States
Summary
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Rockstar🎓
Top SchoolKatheryn Satterlee is a Senior Support Engineer at Fleet Device Management with eight years of experience blending customer-facing roles and technical advocacy to drive operational excellence. She specializes in root cause analysis, AWS, and GitOps to streamline deployments and improve system reliability, and previously amplified product adoption as a Developer Advocate. Her background spans technical support at Apple, managing customer teams, and teaching full-stack web development—giving her a rare mix of hands-on troubleshooting, team leadership, and pedagogy. Based in Austin, she brings a customer-centric mindset to complex support challenges and is comfortable translating between engineering, product, and community audiences. Notably, her career path shows a consistent focus on turning operational pain points into repeatable processes that scale.
8 years of coding experience
7 years of employment as a software developer
Certificate, Full stack Web Developmet, Certificate, Full stack Web Developmet at Georgia Institute of Technology
Stackoverflow
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Github Skills (33)
monitoring10
vulnerability-management10
device-management10
puppet10
endpoint-security10
cybersecurity10
open-source10
fleet10
instrumentation10
osquery10
mdm10
security10
gitops10
infrastructure10
downtime10
Programming languages (6)
Github contributions (5)
ksatter/fleet-docker
May 2022 - Aug 2022
Simple, one command minimal production deployment for Fleet
Contributions:2 reviews, 21 commits, 10 PRs in 2 months
clicontainersdeploymentdockerfleet
ksatter/game-pokemon
Aug 2017 - Dec 2020
Contributions:7 pushes, 2 branches in 3 years 4 months
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