Kathleen Mcgrath
Content Manager at B2Gnow
Peoria, Arizona, United States
Summary
👤
Senior🎓
Top SchoolKathleen Mcgrath is a Content Manager with a strong blend of data visualization, technical writing, and user-focused content strategy built over two decades in tech and small-business ownership. She has deep experience turning analytics into actionable content — at Microsoft she built Power BI dashboards, defined KPIs, and operationalized cross-domain feedback to improve help content discoverability. Comfortable coding VBA, C#, and query languages, she pairs hands-on tooling skills with a knack for mentoring teams to adopt data-driven content practices. Kathleen also ran a boutique for seven years, where she used customer analytics to sustain profitability through the pandemic and pivot to online/vendor partnerships—evidence of her pragmatic product sense and customer empathy. Now based in Peoria, AZ, she quickly ramps on new platforms and focuses on delivering the right content to the right users at the right time.
8 years of coding experience
3 years of employment as a software developer
B.A., Linguistics, B.A., Linguistics at California State University, Fresno
Github Skills (7)
powerbi10
powerapps10
machine-learning10
powerplatform10
spfx10
cds10
microsoft10
Programming languages (1)
Github contributions (1)
MicrosoftDocs/dynamics-365-customer-engagement
Mar 2018 - Jun 2018
public repo for dynamics365 customer-engagement docs
Contributions:75 commits in 3 months
public-repopowerplatformcdspower-platformmachine-learning
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