Summary
Kathryn Presner is a seasoned WordPress specialist and Technical Account Manager at Automattic with over a decade of experience helping organizations, creators, and enterprises run and scale sites. Her career blends hands-on theme development and troubleshooting from running her own web studio with deep community education work—she led online workshops and helped remake Learn.WordPress.org through Automattic’s Five for the Future sponsorship. Known for public speaking and customer empathy, she spent more than a decade as a Happiness Engineer where she became a go-to “Theme Whisperer” for complex customization issues. Based in Montreal, she brings editorial and production roots from earlier work in film, TV and web content management that inform a clear, user-focused approach to technical communication. Colleagues rely on her to translate between nontechnical stakeholders and engineering teams while quietly owning the uptime and polish of high-profile WordPress sites.
10 years of coding experience
16 years of employment as a software developer
BA, Specialization in Communication Studies, with Great Distinction, BA, Specialization in Communication Studies, with Great Distinction at Concordia University
Web Authoring (AEC) & Creative Arts (DEC), Web Authoring (AEC) & Creative Arts (DEC) at Dawson College
French