Katie Bowers
Senior Customer Success Account Manager at Microsoft
Dallas-Fort Worth Metroplex United States
Summary
🤩
Rockstar🎓
Top SchoolKatie Bowers is a Senior Customer Success Account Manager with seven years of experience building and sustaining high-value enterprise relationships across cloud and managed services. At Microsoft and previously Rackspace, she has driven service delivery, escalations, SLA management, and contract renewals while liaising with C-level stakeholders to improve retention and operational outcomes. Known for blending hands-on technical support experience with strategic account leadership, she routinely coordinates cross-functional teams to resolve complex issues and identify upsell opportunities. Her background spans day-to-day incident resolution to quarterly business reviews and NPS initiatives, showing a rare comfort both in tactical execution and executive-facing strategy. Based in the Dallas–Fort Worth area, she leverages a BA in Business Administration to translate technical detail into measurable business value.
7 years of coding experience
4 years of employment as a software developer
Bachelor of Arts Administration, Business Administration and Management, Bachelor of Arts Administration, Business Administration and Management at University of the Incarnate WordAssociate's degree, Associate's degree at San Antonio College
Github Skills (51)
python10
microsoft10
suse10
swagger10
microsoft-azure10
azure-cli10
api10
sdk10
rest10
ansible10
azure10
rest-api10
openapi10
cli10
monitor9
Programming languages (6)
Github contributions (5)
pabowers/azure-rest-api-specs
Feb 2019 - Jan 2021
The source for REST API specifications for Microsoft Azure.
Contributions:45 pushes, 9 branches, 2 tags in 1 year 11 months
apispecificationsrestmicrosoft-azuremicrosoft
Azure/azure-baremetalinfrastructure-cli-extension
Sep 2020 - Nov 2023
Contributions:3 releases, 9 reviews, 14 PRs in 3 years 2 months
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