Katie Drake
Technical Writer II at Hillshire Designs
New Hampshire, United States
Summary
🤩
Rockstar🎓
Top SchoolKatie Drake is a Technical Writer II at Red Hat with five years of experience translating complex cloud and networking concepts into clear, actionable documentation. She combines a strong writing foundation (BA in English) with hands-on technical skills—Bash and Python scripting, RESTful API work via CLI, DNS troubleshooting with dig, and UNIX proficiency—to support developer and operations audiences. Katie maintains technical-writing samples on GitHub and is proficient with Markdown, Asciidoc, DITA/XML, GitHub, and CCMS workflows, enabling smooth content pipelines for distributed teams. Her background in customer-facing roles at NS1, Dyn, and Oracle Cloud informs pragmatic incident communications and routine status updates for senior leadership and customers. Outside tech, she founded a furniture refinishing business, showing entrepreneurial initiative and a knack for practical craftsmanship that complements her detail-oriented documentation work.
5 years of coding experience
2 years of employment as a software developer
Associate’s Degree Information Technology - Networking, Associate’s Degree Information Technology - Networking at NHTI, Concord's Community CollegeBachelor of Arts English with a Concentration in Writing and Mass Communications, Bachelor of Arts English with a Concentration in Writing and Mass Communications at Assumption University
Github Skills (16)
kubernetes10
commons10
openshift10
documentation10
inkscape6
styles4
linter3
embroidery2
css2
stitch2
hat2
markdown1
validating1
asciidoc1
validation1
Programming languages (4)
Github contributions (5)
kdrake20/openshift-docs
Jun 2021 - Feb 2025
OpenShift 3 and 4 product and community documentation
Contributions:7 PRs, 658 pushes, 77 branches in 3 years 8 months
commonskubernetesopenshift
ktothill/technical-writing
Jan 2021 - Jul 2022
Contributions:37 pushes in 1 year 5 months
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