Katiuska Alicea
Client Services Manager at Executive Service Corps of Southern California
Monterey Park, California, United States
Summary
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Top SchoolKatiuska Alicea is a bilingual Client Services Manager and full-stack web developer with eight years of experience blending operations leadership and hands-on engineering to drive process automation and product delivery. She has a proven track record implementing Power Automate workflows, ticketing systems, and responsive web features (React/Node) to streamline operations across legal, finance, and nonprofit settings. Comfortable across Salesforce, SharePoint, Zendesk, Sage, and GitHub, she translates business requirements into automated, measurable solutions that increase efficiency and visibility. Her background in financial analysis and tax incentive modeling gives her a rare combination of technical and fiscal rigor, enabling data-driven operational decisions. A volunteer developer on civic projects like VRMS, she applies Agile/Kanban practices to deliver community-focused software while mentoring teams. Based in Monterey Park, CA, she brings practical cross-functional leadership and a knack for turning manual workflows into auditable, scalable systems.
7 years of coding experience
5 years of employment as a software developer
Full Stack Web Development Program, Computer Software Engineering, Full Stack Web Development Program, Computer Software Engineering at BloomTechBachelor of Business Administration - BBA, Bachelor of Business Administration - BBA at University of Puerto Rico, Río PiedrasBusiness Administration, Management and Operations, Business Administration, Management and Operations at Universidad de Puerto Rico Río PiedrasUniversidad de Puerto Rico Cayey
English, Spanish, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
node-api10
relationship10
github-api10
rest-api9
api9
nodejs8
fill2
Programming languages (3)
Github contributions (5)
chukalicious/abortion-app
Aug 2022 - Dec 2022
Contributions:12 PRs, 71 pushes, 13 branches in 3 months
reactdaisyui-reactjavascriptaxios-reacttailwind-css
chukalicious/comments-FE
Dec 2022 - Jan 2023
Contributions:23 PRs, 45 pushes, 27 branches in 29 days
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