Summary
Katja Paavola is a UK-based software engineer with 11 years of experience specializing in WordPress, back-end systems, front-end development, and high-touch technical support. Currently at Automattic, she blends data and back-end work with front-end fluency, building reliable systems informed by extensive troubleshooting at scale. Her background includes premier support for high-traffic WordPress deployments, diagnosing complex caching, edge and Elasticsearch issues, and delivering onsite training that turns operational knowledge into durable processes. A longtime contributor to documentation and internal tooling, she pairs hands-on scripting (Shell, JS, Python) with a customer-centric mindset born from years in Happiness Engineering. Trained in humanities with an M.Litt., she brings an unusual mix of technical depth and clear, empathetic communication to cross-functional teams.
11 years of coding experience
14 years of employment as a software developer
Master of Letters, Systematic and Historical Theology, Master of Letters, Systematic and Historical Theology at University of St Andrews
Bachelor of Arts - BA, Religion/Religious Studies, Bachelor of Arts - BA, Religion/Religious Studies at Laurentian University/Université Laurentienne