Summary
Katy Koenen is a communications and technical documentation leader based in Spokane, Washington, with a three-year recent track record in senior roles and decades of cumulative experience delivering clear, user-focused content for complex technical products. She has held multiple senior technical writing positions at Microsoft and Semtech, led global course and video initiatives for LoRaWAN, and recently stepped into director-level communications work while continuing hands-on documentation for Microsoft Purview and PowerShell. Katy blends content strategy, project leadership, and cross-functional collaboration to translate security and developer-facing topics into concise, usable guides that reduce support costs and accelerate adoption. She’s experienced in running mentoring programs and governance roles, demonstrating an ability to drive organizational change beyond documentation tasks. Known for persuading engineers to contribute source material and for rebuilding major learning products end-to-end, she balances editorial rigor with practical delivery. Katy’s background in technical communication and project management positions her to scale documentation programs that improve product outcomes and user experience.
3 years of coding experience
2 years of employment as a software developer
B.A. English, B.A. English at University of Washington
M.A. Communications Development, M.A. Communications Development at Colorado State University
Master of Science - MS Technical and Scientific Communication, Master of Science - MS Technical and Scientific Communication at Mercer University
American Sign Language