Summary
Katy Ma is a Staff Product Designer in New York with a decade of experience designing mission-critical digital products across startups and research labs. She joined Valon pre-Series A and scaled design from the first hires to a 20+ product team, leading core servicing domains—escrow and payments—that handle hundreds of thousands of loans and payments monthly. Katy builds design systems and cross-functional processes that blend brand, writing, component libraries, and open contribution culture to drive consistency and scale. Her background spans civic and public-interest tech at MIT Media Lab and tools for first responders at Mark43, giving her a strong user-research mindset for complex, high-stakes workflows. Known for shipping rapid product iterations (including a 75% registration rate transfer flow and a three-month company rebrand), she pairs strategic leadership with hands-on craft and mentorship.
10 years of coding experience
8 years of employment as a software developer
Cross-registered in MAS and CMS, Cross-registered in MAS and CMS at Massachusetts Institute of Technology
Bachelor of Arts - BA Media Arts & Sciences, Bachelor of Arts - BA Media Arts & Sciences at Wellesley College
Chinese, English