Summary
Kaufman Ng is a seasoned Customer Success Technical Architect with 13 years in technology and a deep background in distributed data platforms, currently shaping customer outcomes at Confluent. He progressed through technical and solutions roles at Confluent after earlier senior architect work at Cloudera, combining hands-on engineering with customer-facing design and operational guidance. His roots as a software developer—from enterprise trading systems and PCB design tools to Ruby on Rails web work at Bloomberg—give him a pragmatic appreciation for performance, reliability, and lifecycle concerns. Based in New Jersey, he excels at translating complex streaming architectures into production-ready deployments and long-term customer value. Notably, he has moved from pure engineering to strategic technical advocacy, bridging product capabilities and large-scale customer use cases.
13 years of coding experience
22 years of employment as a software developer
St Paul's Co-Educational College
Bachelor, Computer Engineering, Bachelor, Computer Engineering at Carnegie Mellon University
Chinese, English