Kazuhiro Namba
Manager Regional Technology Operations
Japan
Summary
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SeniorKazuhiro Namba is a bilingual technology operations manager based in Okinawa with over a decade of experience bridging technical teams, vendors, and customer-facing operations. Certified as an AI Generalist by JDLA, he has led AI operations and workforce analytics projects that delivered measurable improvements in chatbot and speech-to-text performance and scaled support for enterprise clients. At Topgolf he manages regional technology operations for Toptracer installations while serving as the primary liaison with Japanese distributors, and previously drove CX and KPI-driven improvements across QVC, VMware, and Asurion. He combines hands-on tooling skills (Excel/VBA, SQL, BI) and creative tools (Adobe suite) with a background in product support and R&D testing from Nokia and Dell. Outside technology he’s an active diver and coral conservation contributor and even teaches Ikebana, a mix that hints at disciplined creativity and an eye for operational detail.
10 years of coding experience
3 years of employment as a software developer
Japanese, English, French
Github Skills (8)
tournament10
poker10
draw10
music10
translation8
vue6
vitejs1
vite1
Programming languages (4)
Github contributions (5)
nalpan/DDRCardDraw
Oct 2019 - Mar 2023
Card draw / randomizer application for use in DDR tournaments.
Contributions:19 pushes, 6 branches, 4 comments in 3 years 5 months
drawtournamentsrandomizerddr
nalpan/vue2-test-sandbox
Dec 2021 - Feb 2023
Contributions:6 pushes, 1 branch in 1 year 2 months
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