Kea Francis
Technical Support Engineer at Amazon Global Robotics
Nashville-Davidson, Tennessee, United States
Summary
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Senior🎓
Top SchoolKea Francis is a Technical Support Engineer at Amazon Global Robotics with eight years of hands-on experience bridging robotics, hardware maintenance, and embedded software. She has a proven track record troubleshooting autonomous systems—accelerating bundle test cycles from a week to under a day and building Python tools to remotely interface with Linux-based carts. Her background spans embedded C/C++ work on microcontrollers, Arduino and Raspberry Pi integrations for social-robot research, and industrial robot maintenance with SOP and database automation experience. Kea combines field-facing repairs and onsite facility management with data-driven bug triage and documentation to shorten incident resolution loops. Based in Nashville, she brings a systems-minded approach rooted in Mechanical Engineering and a passion for interdisciplinary robotics innovation that shows in both research and production environments. An often-overlooked strength is her ability to translate lab prototypes into maintainable operational systems, reducing handoff friction between R&D and operations.
8 years of coding experience
3 years of employment as a software developer
Non Degree Seeking Student, Mechanical Engineering, Non Degree Seeking Student, Mechanical Engineering at The University of ConnecticutHigh School, 5-12, High School, 5-12 at Harpeth Hall SchoolEngineering Physics, Freshmen, Engineering Physics, Freshmen at Belmont UniversityBachelor of Science - BS, Mechanical Engineering, Bachelor of Science - BS, Mechanical Engineering at University of Tennessee, Knoxville
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (4)
react1
javascript1
nodejs1
mongodb1
Programming languages (2)
Github contributions (5)
kfrancis01/Portfolio_KeaFrancis.github.io
Aug 2020 - Jun 2023
Contributions:91 pushes, 2 branches in 2 years 9 months
kfrancis01/Automation-Add-On-
Jun 2019 - Jun 2019
Contributions:35 commits, 34 pushes, 1 branch in 17 days
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