Keerthana Ravi
Senior Software Engineer at HCLTech
Tamil Nadu, India
Summary
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Senior🎓
Top SchoolKeerthana Ravi is a detail-oriented Senior Software Engineer with three years of experience providing L1/L2 support and production-grade technical operations for banking applications at HCLTech. She specializes in SQL and Unix-based troubleshooting, application and infrastructure monitoring, and is proficient with tools such as Dynatrace, Geneos, Control-M, ServiceNow, and JIRA. Keerthana manages ITIL processes end-to-end—incident, change, problem, and support request management—while focusing on service delivery KPIs and efficient file handling. Known for bridging technical diagnostics with clear end-user support, she keeps critical systems resilient and responsive under alert-driven conditions. Based in Tamil Nadu, she holds a BE in Computer Science and demonstrates a pragmatic blend of engineering rigor and operational discipline.
3 years of coding experience
Mathura Vidyalaya Matric Higher Secondary SchoolBachelor of Engineering - BE, Computer Science and Engineering, 8.33, Bachelor of Engineering - BE, Computer Science and Engineering, 8.33 at K.Ramakrishnan College of TechnologyGithub contributions (3)
IBM-EPBL/IBM-Project-34128-1660231910
Sep 2022 - Nov 2022
Contributions:94 commits, 86 pushes, 1 branch in 2 months
keerthanaravi01/Assingment-1
Sep 2022 - Oct 2022
Contributions:1 push, 1 branch in 13 days
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