Keith Atkins
GSD Desktop Support Technician at CEB
Temple Hills, Maryland, United States
Summary
👤
Senior🎓
Top SchoolKeith Atkins is a dedicated desktop support technician with over a decade of hands-on IT experience, currently providing onsite and global service desk support across multiple offices. He brings proven expertise in desktop hardware and software troubleshooting, SCCM imaging, Active Directory, mobile device support, and A/V setup, with a disciplined approach to ticket management and documentation. A former Petty Officer Second Class in the US Navy, Keith blends military discipline with customer-focused communication to reliably support thousands of end users. He has supplemented practical experience with formal training in computer and information sciences through YearUp, and has worked in roles ranging from network systems engineering to enterprise internship programs. Known for a strong work ethic and a genuine passion for hardware and end-user reliability, Keith prefers roles where he can both resolve technical issues and mentor users toward better tech practices.
10 years of coding experience
1 year of employment as a software developer
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES at YearUp
English
Github Skills (12)
interaction10
api10
semaphore10
kubernetes7
application-management3
api-client2
widgets2
tablet2
model-management1
dotnet1
microsoft1
dotnet-core1
Programming languages (2)
Github contributions (4)
Smartlogic-Semaphore-Limited/Java-APIs
May 2017 - Nov 2022
APIs for interaction with Semaphore Servers and the Semaphore Cloud
Contributions:1 review, 173 commits, 59 PRs in 5 years 7 months
apiinteractionkubernetessemaphore
pickledgoldfish/Java-APIs
Dec 2018 - Jun 2021
APIs for interaction with Semaphore Servers and the Semaphore Cloud
Contributions:42 pushes in 2 years 6 months
apiinteractionsemaphorekubernetesjava-api
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