Keith Kaffenberger is a Technical Support Specialist with 11 years of hands-on experience bridging people and technology across libraries, education, and enterprise support. He combines systems administration, network and database management, and user training to make complex IT systems approachable and reliable for staff and patrons. His background includes coordinating statewide library systems, developing digital literacy curricula, and administering multi-channel infrastructure at public libraries, plus international experience as an assistant language teacher in Japan. Known for clear communication and cross-cultural sensitivity, he excels at translating technical needs into practical solutions that improve user outcomes. Based in Greater Indianapolis, he brings a rare mix of technical depth and instructional creativity informed by studies in computer engineering and Japanese studies.
11 years of coding experience
8 years of employment as a software developer
Computer Engineering, Computer Engineering at Rose-Hulman Institute of Technology
Bachelor of Arts, Japanese Studies, Bachelor of Arts, Japanese Studies at Earlham College
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