Summary
Keith Lockwood is a Support Engineer with 10 years of focused experience in cloud platforms and open-source software, currently supporting developers at Render after roles at Aiven and Heroku. He combines deep troubleshooting and engineering ownership—honed over a long tenure at Amdocs—with hands-on experience across SaaS platform support and production incident analysis. Keith is passionate about FOSS and cloud architecture, able to reproduce complex issues, deliver practical workarounds, and drive root cause analysis to closure. Based in Ballarat, Australia, he pairs dual computing and computronics degrees from Deakin with a practical, customer-facing mindset that bridges engineering rigor and user empathy.
10 years of coding experience
20 years of employment as a software developer
Bachelor of Computing, Computer Science & Software Development, HD, Bachelor of Computing, Computer Science & Software Development, HD at Deakin University